dss chosen as preferred hardware solutions supplier for multinational technology company

Background

Our client is one of the largest independent, open source software companies globally.

With over 25 years’ experience in over 40 countries worldwide, they have expanded from being a Linux focused company to a software-defined infrastructure provider.

In becoming this, they deliver vital computing and IT management to thousands of business customers.

dss have worked closely with this client for over 10 years.

The Challenge

Our client wanted the ability to use a single supplier with the capability of servicing and supplying their IT hardware equipment needs throughout EMEA.

This would enable them to have sets of specific agreed upon models and/or manufacturers of equipment for all to utilise uniformly, as well streamlining their ordering and supply of goods from a centralised supplier with set discounted pricing across EMEA.

The solution needed to provide one area where the procurement of IT equipment was easily accessible, navigable and able to be used by the procurement team across the client’s EMEA sites.

The solution would also have to provide an end to end service from quoting, to ordering, right down to delivery for all staff IT requirements.



The Solution

The client engaged dss to develop a solution that would achieve the following:

  • Upgrade and enhance current hardware equipment by performing all the servicing and delivering of new equipment ordered in accordance with the accepted and approved POs from the client.
  • Delivery of equipment on a timely basis to different sites around EMEA when needed and purchased.
  • Create an easy and accessible system for the procurement of equipment by developing an extranet website for the client’s purchasing that meets their needs.
  • Streamline the procurement process into one that is used now for straightforward buying of their IT hardware.
  • Improve return on investment.

Business Benefits

dss successfully manage the daily supply and delivery of IT hardware equipment to over 20 client sites across EMEA at set reduced costs for the company.

The solution reduced costs, enabling the client to work with specific manufacturers and obtain best possible pricing available in the market for the specified kit. They now benefit from set discounted global pricing for all EMEA locations.

We also service and deliver their machines enabling their employees to use the hardware immediately and refer any questions or issues back to dss.

We also provide them with a highly functioning, robust, easily workable and editable, extranet system for the purchasing and procurement of equipment.

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